Terms of service

Last Updated: May 2026

By accessing or using this website, you agree to comply with these Terms of Service. Please read these terms carefully before using our Services.

If you are a consumer located in the European Union, these Terms do not affect or limit any mandatory rights you have under applicable EU or national consumer protection laws.

1. General Conditions

We reserve the right to refuse service to anyone where permitted by applicable law.

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are a minor, you may use this website only with the involvement and consent of a parent or legal guardian where required by applicable law.

Nothing in these Terms limits any mandatory consumer rights that apply to you.

2. Products & Services

We make reasonable efforts to display our products, descriptions, colours, images, specifications and other information as accurately as possible.

However, minor variations in colour, appearance or presentation may occur due to differences in screens, devices, photography or other technical factors.

We reserve the right to:

  • Modify or discontinue products or Services

  • Limit quantities purchased per customer

  • Correct pricing, product or other errors

  • Refuse or cancel an order where permitted by applicable law

If we cancel an order after payment has been made, we will provide an appropriate refund where required.

Nothing in this section limits your statutory rights relating to products that are faulty, defective, misdescribed or otherwise do not conform to the contract.

3. Pricing & Payments

All prices displayed are listed in the applicable store currency unless otherwise stated.

Prices may be changed at any time. Any price change will not affect an order that has already been accepted, except where an obvious pricing error has occurred.

Before completing your purchase, you will be shown the applicable product price, shipping costs and any other mandatory charges that apply to your order.

Payments are securely processed through third-party payment providers. We do not store complete payment card information on our servers.

4. Orders & Contract Formation

When you place an order through our website, you are making an offer to purchase the products selected in your order.

After submitting your order, you may receive an order confirmation email acknowledging that we have received your order.

An order confirmation does not necessarily mean that your order has been accepted. We may cancel an order before acceptance where permitted by applicable law, including where a product is unavailable or there has been an obvious pricing or technical error.

Once your order has been accepted, a contract of sale is formed between you and us.

5. Shipping & Delivery

Delivery timeframes provided on our website are estimates unless a specific delivery date or timeframe has been expressly agreed.

We will deliver your order within the timeframe agreed with you or, where no specific timeframe has been agreed, within the period required by applicable consumer law.

If we fail to deliver within the applicable timeframe, you may have rights to request delivery within an additional appropriate period or, where permitted by law, terminate the contract and receive a refund.

We are not responsible for delays caused by circumstances outside our reasonable control, except where mandatory consumer rights provide otherwise.

Nothing in these Terms limits your statutory rights relating to delayed, failed or non-delivery.

6. Returns, Withdrawal & Refunds

Our returns and refund procedures are described in our separate Returns & Refund Policy.

For consumers located in the European Union, you generally have a statutory 14-day right of withdrawal for eligible online purchases without having to provide a reason, subject to applicable legal exceptions.

Where you exercise your statutory right of withdrawal, you may be responsible for the direct cost of returning the goods unless we have agreed otherwise or applicable law requires us to cover those costs.

You may also have additional legal rights where products are faulty, defective, damaged or do not conform to the contract.

Our voluntary return policy does not replace or restrict any mandatory consumer rights available to you.

7. Intellectual Property

All website content, including text, graphics, logos, images, videos, product descriptions, designs and branding, is owned by or licensed to the store owner.

You may not reproduce, copy, modify, distribute, publish, sell or otherwise use our content without prior written permission, except where permitted by applicable law.

Nothing in these Terms transfers ownership of our intellectual property to you.

8. Prohibited Uses

You agree not to use the website:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe upon intellectual property or other rights

  • To distribute malicious software or harmful code

  • To interfere with the operation or security of the website

  • To attempt to gain unauthorised access to our systems

  • To engage in fraudulent, deceptive or abusive activity

We may restrict or terminate access where reasonably necessary to protect our website, business, customers or other users, subject to applicable law.

9. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the maximum extent permitted by applicable law, we shall not be liable for indirect, incidental, special or consequential losses arising from your use of our website or Services.

However, we remain responsible for liability that cannot legally be excluded or limited, including liability arising from mandatory consumer protection laws.

Nothing in these Terms affects your statutory rights as a consumer.

10. EU Consumer Protection

For customers located in the European Union, nothing in these Terms is intended to exclude, restrict or limit mandatory consumer protection rights.

Depending on your country of residence and the nature of the purchase, you may have legal rights relating to:

  • The conformity of goods with the contract

  • Faulty or defective products

  • Repair or replacement

  • Price reduction

  • Refund or termination of the contract

  • The statutory right of withdrawal for eligible distance purchases

  • Delivery and non-delivery

  • Unfair contractual terms

These statutory rights apply regardless of any additional voluntary rights or policies we provide.

11. Privacy

Your submission and use of personal information through the website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and process your personal information and describes the rights available to you under applicable data protection laws, including the GDPR where applicable.

12. Governing Law & Consumer Rights

These Terms shall be governed by the laws applicable to the relationship between you and us.

If you are a consumer located in the European Union, the mandatory consumer protection laws of your country of residence may apply to your purchase and cannot be excluded by these Terms.

Nothing in these Terms prevents you from relying on mandatory provisions of consumer protection law that apply in your country.

Where permitted by applicable law, disputes may be brought before the courts that have jurisdiction under the applicable consumer protection rules.

13. Alternative Dispute Resolution

If you have a complaint or dispute, we encourage you to contact us first so that we can attempt to resolve the matter directly.

Depending on your country of residence and the nature of the dispute, you may also have access to alternative dispute resolution procedures or other consumer dispute-resolution mechanisms available under applicable law.

14. Changes to Terms

We reserve the right to update, modify or replace these Terms of Service from time to time.

Any updated version will be posted on this page with the revised "Last Updated" date.

Changes will not affect rights or obligations that have already arisen before the updated Terms take effect, unless otherwise permitted or required by applicable law.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.

Contact Information

For questions regarding these Terms, please contact: